Warranty Coverage
Understanding your warranty coverage is important for protecting your investment and ensuring you get the most from your JunQ Market purchase.
What's Covered
Our comprehensive warranty covers a wide range of potential issues to ensure your device works as expected.
- Hardware defects and malfunctions
- Battery performance issues
- Manufacturing defects
- Functional components failure
- Software-related hardware problems
What's Not Covered
- Physical damage from drops or impacts
- Water damage or liquid exposure
- Normal wear and tear
- Cosmetic damage that doesn't affect function
- Damage from unauthorized repairs
How to Get Service
- Contact our support team with your order details
- Describe the issue you're experiencing
- Follow troubleshooting steps if provided
- Receive return authorization if repair is needed
- Ship device using provided prepaid label
Which Devices Are Covered
New devices come with full manufacturer warranty coverage, providing comprehensive protection for the longest period.
Certified Pre-Owned devices include JunQ Market warranty coverage, ensuring reliable performance and peace of mind.
Graded devices receive warranty coverage appropriate to their condition level, maintaining quality assurance standards.
Extended Warranty Options
For additional protection beyond standard coverage, extended warranty options may be available for qualifying devices.
Warranty Questions?
Need help with a warranty claim? Contact our support team.