PRIVACY POLICY

1. INTRODUCTION

At JunQ Market, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We encourage you to read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

1. Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services and your jurisdiction's laws:

• Contact details: name, billing address, shipping address, phone number, email address
• Financial/payment information: credit card or debit card numbers, bank account numbers, payment method, transaction records, confirmation data
• Account information: username, password, security questions, preferences, settings
• Transaction & usage data: products viewed, cart actions, wishlist, purchases, returns, cancellations, order history
• Communications data: messages, feedback, customer support inquiries
• Device & technical data: device type, browser, OS, IP address, unique identifiers
• Usage / interaction data: user navigation, timestamps, click paths, referral sources
• Inferences / derived data: profiles or predictions about preferences, interests, behavior

Sensitive Personal Information

We may collect limited sensitive personal information such as payment card details and login credentials. We only use such information as strictly necessary to provide the Services (for example, to process payments, secure your account, or detect fraud). We do not use sensitive personal information for purposes such as targeted advertising.

2. Sources of Personal Information

We may obtain your personal information from:

• Directly from you: when you register, make orders, submit forms, communicate with customer service, or otherwise provide data.
• Automatically via the Services: through cookies, analytics tools, server logs, device signals, and tracking technologies.
• From service providers / vendors: such as payment processors, shipping/fulfillment firms, cloud providers, analytics services.
• From partners or third parties: advertising partners, referral networks, social media platforms, or other external sources.

3. Legal Basis for Processing (GDPR / UK)

If you are in the European Union or United Kingdom, we rely on one or more of the following lawful bases to process your personal information:

• Performance of a contract: processing necessary to fulfill orders, provide Services, or respond to requests
• Consent: when you give us permission (e.g. for marketing communications or non-essential cookies)
• Legitimate interests: fraud prevention, security, analytics, improving our services — provided your rights are not overridden
• Legal obligation: to comply with applicable laws, court orders, regulatory obligations

Where consent is used, you may withdraw it at any time (without affecting prior lawful processing).

4. How We Use Your Personal Information

We use your personal information for:

• Operating the Services: order fulfillment, shipping, returns, account management, sending notifications
• Personalization & improvement: customizing the experience, analyzing trends, improving features
• Marketing & promotions: sending offers via email, SMS, or mail; delivering targeted ads based on your activity
• Security & fraud prevention: user authentication, monitoring suspicious activity, enforcing policies
• Communication: responding to support inquiries, sending updates or service notices
• Legal & compliance purposes: responding to legal requests, enforcing our rights, and complying with laws

Where required by law (such as in the EU/UK), we will obtain your consent before sending you marketing communications.

5. How We Disclose Personal Information

We may share your personal information with:

• Service providers & vendors: Shopify, payment processors, logistics/fulfillment partners, analytics or hosting providers, customer support tools
• Marketing & business partners: platforms such as Google Ads, Meta/Facebook Ads, or TikTok, to deliver promotional content or targeted advertising (subject to your rights and consent where applicable)
• Affiliates / corporate group: for internal business coordination
• Consent-based or directed sharing: when you authorize communication with third-party services (e.g. social media integrations)
• Corporate transactions: mergers, acquisitions, or asset sales
• Legal, safety, and enforcement purposes: to comply with law, respond to legal requests, protect rights, or defend against claims

Because we use Shopify, the data you submit to us will be shared with Shopify and may be processed across jurisdictions. Shopify may also aggregate data from multiple merchants to enable features like cross-site personalization. Shopify acts as an independent data controller for that processing. See Shopify's Privacy Policy here: https://www.shopify.com/legal/privacy.

6. Cookies, Tracking & Similar Technologies

We use cookies, web beacons, pixels, local storage, and similar tools to:

• Operate and secure the Services
• Enable shopping cart and account functionality
• Remember preferences and settings
• Gather analytics and usage metrics
• Deliver and measure ads or personalized content

For full details, including cookie categories and your consent choices, see our Cookie Policy.

7. Children's Privacy

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect or solicit personal information from individuals under 16.

• If you are under 16, please do not use the Services.
• If you are between 13 and 15 and reside in California, we will only "sell" or "share" your personal information with your affirmative opt-in consent.
• If we learn we have collected personal information from a child under 16 without proper consent, we will delete it promptly.

Parents or guardians who believe their child has provided personal information may contact us at contact@junqmarket.com.

8. Your Rights & Choices

Depending on your jurisdiction, you may have some or all of the following rights:

• Access / Know
• Delete / Erasure
• Correct
• Portability
• Opt-Out of Sale/Sharing & Targeted Ads – via our Do Not Sell / Share page
• Withdraw Consent
• Object / Restrict Processing
• No Discrimination

If you reside in the UK, EU/EEA, or other regions with additional protections, these rights apply in accordance with local law. To exercise rights, contact us at contact@junqmarket.com.

9. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes in this Policy, unless legally required otherwise. Generally:

• Data may be held up to 7 years after your last activity
• Order history may be preserved longer for tax and legal compliance
• Data may be anonymized or de-identified and retained indefinitely in that form

10. Security of Your Information

We implement industry-standard safeguards to protect personal information, including:

• Encryption in transit (TLS/SSL)
• Access controls and role-based permissions
• Firewalls and intrusion detection systems
• Regular security monitoring and vulnerability assessments

No system is 100% secure, but we continuously work to protect your information.

11. Complaints & Enforcement

If you believe we have violated your privacy rights, you may:

• Contact us at contact@junqmarket.com
• Write to us at: JunQ Market Privacy Team, 10 Corporate Park STE 330, Irvine, CA 92606, USA

You may also lodge complaints with regulators:

• EEA / EU: see the EDPB authority list
• UK: ICO complaint portal
• U.S. / California: FTC or California AG

We will cooperate with regulators and respond as required by law.

12. International Transfers

Your data may be transferred, stored, or processed outside your home jurisdiction (including outside the EEA or UK). In such cases, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure adequate protection.

For more on SCCs, see: European Commission SCCs.

13. Contact & Data Controller

For data collected by JunQ Market, we act as the data controller. Shopify and certain third-party partners may act as independent controllers for data they process.

At this time, JunQ Market has not appointed a Data Protection Officer (DPO) or EU/UK representative. We will update this Privacy Policy if this changes in the future.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised "Last Updated" date. For material changes, we will provide notice as required (e.g., by email or banner).

Contact Us

Contact us with questions or rights requests: