Accessibility Statement
Our commitment to making JunQ Market accessible to everyone
Last updated: 7 de octubre de 2025
Our Commitment to Accessibility
At JunQ Market, we believe that technology should be accessible to everyone, regardless of ability or disability. We are committed to ensuring that our website and mobile applications provide an inclusive and barrier-free experience for all users.
We continuously work to improve the accessibility of our digital platforms to ensure they meet the diverse needs of our customers, including those who use assistive technologies.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with disabilities.
WCAG 2.1 Level AA Compliance
Our accessibility efforts focus on the four main principles:
- Perceivable: Information must be presentable in ways users can perceive
- Operable: Interface components must be operable by all users
- Understandable: Information and UI operation must be understandable
- Robust: Content must be robust enough for various assistive technologies
Accessibility Features
We have implemented various accessibility features across our platform:
🎯 Navigation & Structure
- • Clear heading hierarchy
- • Consistent navigation patterns
- • Skip-to-content links
- • Descriptive page titles
🖼️ Visual Design
- • High contrast color schemes
- • Readable font sizes
- • Alternative text for images
- • Scalable interface elements
⌨️ Keyboard & Input
- • Full keyboard navigation
- • Visible focus indicators
- • Logical tab order
- • No keyboard traps
🔧 Assistive Technology
- • Screen reader compatibility
- • ARIA labels and landmarks
- • Form field descriptions
- • Error message clarity
Ongoing Improvements
Accessibility is an ongoing process, not a one-time achievement. We regularly:
- Conduct accessibility audits and testing with real users
- Train our development and design teams on accessibility best practices
- Review and update our code to meet evolving accessibility standards
- Test our platform with various assistive technologies
- Gather feedback from users with disabilities to improve our services
Third-Party Content and Services
While we maintain high accessibility standards for our own content, some third-party services integrated into our platform (such as payment processors or chat widgets) may not be fully under our control. We work with our partners to ensure these services meet accessibility standards whenever possible.
Known Accessibility Issues
We are transparent about areas where we are still working to improve accessibility:
⚠️ Areas Under Development
- • Some product image carousels may have limited keyboard navigation
- • Certain interactive elements are being enhanced for better screen reader support
- • Mobile app accessibility features are being expanded
We are actively working to address these issues in upcoming updates.
Accessibility Feedback and Support
Your feedback helps us improve. If you encounter any accessibility barriers while using our website or mobile app, please let us know:
Contact Our Accessibility Team
10 Corporate Park STE 330
Irvine, CA 92606
We aim to respond to accessibility inquiries within 2 business days.
💡 Reporting Specific Page Issues
When reporting accessibility issues, please write to accessibility@junqmarket.com and be sure to specify the webpage URL so we can look into making that page accessible for you. We greatly value your questions and comments.
Assistive Technology Compatibility
Our website is designed to work with assistive technologies including:
Screen Readers
NVDA, JAWS, VoiceOver, TalkBack
Voice Control
Dragon NaturallySpeaking, Voice Control
Magnification
ZoomText, browser zoom, OS magnifiers
Legal and Compliance Information
We are committed to compliance with applicable accessibility laws and regulations, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1
- State and local accessibility requirements
If you have concerns about our accessibility compliance, please contact our accessibility team using the information provided above.