Understanding your warranty coverage is important for protecting your investment and ensuring you get the most from your JunQ Market purchase.

What's Covered

Our comprehensive warranty covers a wide range of potential issues to ensure your device works as expected.

• Hardware defects and malfunctions
• Battery performance issues
• Manufacturing defects
• Functional components failure
• Software-related hardware problems

What's Not Covered

• Physical damage from drops or impacts
• Water damage or liquid exposure
• Normal wear and tear
• Cosmetic damage that doesn't affect function
• Damage from unauthorized repairs

How to Get Service

1. Contact our support team with your order details
2. Describe the issue you're experiencing
3. Follow troubleshooting steps if provided
4. Receive return authorization if repair is needed
5. Ship device using provided prepaid label

Which Devices Are Covered

Los dispositivos nuevos vienen con la garantía de 1 año de Apple, que proporciona protección integral desde la fecha de compra.

Los dispositivos Certificados de Segunda Mano incluyen una garantía de 1 año de JunQ Market, asegurando un rendimiento confiable y tranquilidad.

Todos los dispositivos clasificados (Premium, Excelente, Bueno, Aceptable) incluyen una garantía de 1 año de JunQ Market que cubre defectos de hardware y problemas de rendimiento.

Extended Warranty Options

For additional protection beyond standard coverage, extended warranty options may be available for qualifying devices.

Warranty Questions?

Need help with a warranty claim? Contact our support team.